Adjusting Claims and Write-Offs
In PatientStudio, you can easily adjust claim balances, reduce patient responsibility and/or reverse prior adjustments.
How to Make Claim Adjustments
1. Click "Billing"
2. Click "Claims"
3. Search the applicable patient
4. Click the applicable DOS
5. On the charge(s) with a balance, click (+) button.
6. Click Payment Type
7. Select Payment Type
8. Enter the Payment Amount
9. Click "Post"
Alert: It might be necessary to refresh your browser for the claim to update
10. The claim status should automatically update.
