We’ve added a dedicated Fax experience to the Patient Studio Inbox, bringing your fax activity into one organized place.
From the new Inbox menu, you can quickly switch between SMS and Fax, making it easier to stay on top of patient communications without jumping between different parts of Patient Studio.
All your faxes, in one place
Your outbound fax history is now available directly from the Inbox. You can easily:
See faxes you’ve sent
Quickly identify failed faxes that may need your attention
Open and review fax documents directly in Patient Studio
Search and navigate your fax history
Clinics with inbound faxing enabled can also receive and review incoming faxes from the same place, keeping sent and received documents together in one workflow.
Work with fax documents without leaving Patient Studio
When you open a fax, you can take action on the document directly from the preview.
You can print or download the fax whenever you need a copy outside Patient Studio.
For received faxes, you can also save the document directly to a patient’s Documents, choosing the patient and the appropriate folder, so important records stay connected to the right patient and are easy to find later. No need to download the fax and upload it again manually.
Want to receive faxes in Patient Studio?
Inbound faxing is optional and can be enabled for your clinic. You can get a new fax number through Patient Studio or work with us to port an existing fax number.
Interested in enabling inbound faxing?
Contact our team and we’ll help you get set up.
Coming next: ✨ AI-powered fax workflows
This is just the beginning.
We’re working on new AI capabilities that will help turn incoming faxes into actionable information. Patient Studio will be able to analyze documents, identify patients and relevant information, and help streamline workflows such as referrals, authorizations, insurance information, and more.
The goal: less time reading, sorting, and manually entering information from faxes, and more time focused on your patients.
Stay tuned. More is coming to your Inbox soon.





